Frequently Asked Questions
We have complied a list of frequently asked questions and other important information to ensure your trip with us is a pleasurable experience. Should you have any more questions please feel free to contact us.
HOW TO BOOK:
Please fill out our contact form or send us an email stating the cruise you are interested in and your preferred dates along with number of guests. We will respond to confirm your booking and provide you with the relevant information.
PAYMENTS:
We currently only accept Bank Transfers (EFT’s) our banking details and payment instructions will be provided when you book. Bookings will be confirmed on receipt of proof of payment. All cruises require a full deposit in order to secure your booking.
WHAT TO BRING:
A Jacket; Soft soled shoes; Sunglasses; Sunscreen; Camera; Binoculars. We provide a light snack & soft drink – please bring along anything else you wish.
WHERE TO MEET:
At the Algoa Bay Marina, entrance through the Algoa Bay Yacht Club in the Port Elizabeth Harbour. Please refer to our contact us page for more info.
SAFETY & INDEMNITY :
To ensure your safety a standard indemnity form must be filled out before the trip. These will be provided to our guests on the day of their trip.
Please note that children must be accompanied by an adult and minors under the age of 5 are not permitted on the trip unless through prior arrangement.
WEATHER:
In the interests of safety and your enjoyment, it is important for you to know that we will not embark on any cruises unless we are assured of good conditions. Weather forecasts are very accurate these days so we are able to advise on favourable days for your tip and you will be notified should the weather conditions change unexpectedly.
REFUNDS:
Should the weather conditions prove unfavourable we will refund you the cost of your cruise or arrange and alternative date should you wish to do so.